Balance Clinic Privacy Policy

What is this Privacy Policy? This privacy policy explains how we collect, use, share and protect information about website visitors. It covers the types of data we gather, what we use it for, who we share it with, and your rights related to your personal information.

What Data Do We Collect? We collect two main types of data from users:

  1. Technical Data like your browser type, cookies, IP address and basic device information needed to operate the website.
  2. Contact Details that you provide to us, which could include your name and email address if you fill out a form or sign up.

We do NOT collect any health data or sensitive personal information. This website is all about providing hormone information, not dealing with your medical records or private health details.

How Do We Use Your Data? The main reasons we collect data are:

  • To operate and improve the Balance Clinic website
  • To understand website usage through analytics
  • To communicate with you about the services/content you sign up for
  • To display relevant advertisements and promotional content

We only use data for legitimate business purposes related to operating this website and providing hormone information/services. Your data is never sold or shared with third parties for their own marketing pursuits.

By analytics, we mean looking at overall trends and patterns in website usage to optimize content and functionality. For ads, we use data to show you relevant promotions about hormone treatments, supplements or other health services you may be interested in based on your activities on our site.

How Long Do You Keep My Data? We retain different types of data for different periods:

  • Technical data is typically kept for a relatively short period of up to 2 years maximum
  • Contact details may be stored longer if you are an active subscriber or customer, up to 5 years after your last interaction with us

What About Cookies? Like most websites, we use cookies to keep track of your sessions and preferences when you visit Balance Clinic. Cookies also allow us to gather analytics data and serve relevant ads.

You can control cookie behavior or opt-out through your browser settings if you wish. However, disabling cookies may prevent some website features from working properly.

How Is My Data Secured? Protecting your privacy is a top priority! We use industry-standard security measures to safeguard any personal data we collect, including:

  • Data encryption
  • Firewalls and malware scanning
  • Physical security for servers
  • Employee training on data protection

What Are My Data Rights? As a user, you have certain rights regarding the personal data we hold about you:

  • Access: You can request a copy of your data that we have on file
  • Rectification: You can update any inaccurate or incomplete personal information
  • Erasure: You can ask us to delete your personal data in certain circumstances
  • Object: You can object to the processing of your personal data
  • Portability: You can request to transfer your data to another service

To exercise any of the above rights, please contact us using the methods listed on the website.

Will This Policy Ever Change? We may update this privacy policy from time to time as our data practices change or new regulations come into effect. Any major policy changes will be clearly communicated to users.

The Bottom Line At Balance Clinic, we aim to be upfront about how we collect and use data. Technical data helps run the site, contact details allow us to communicate, and analytics/advertising data makes our content/promotions more useful and relevant to you.

Your privacy is our priority, and we only use data for legitimate purposes outlined here. If you have any questions or concerns, please reach out to us. Thank you for taking the time to understand how we operate.

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